General conditions

INTRODUCTION

The purpose of this document is to establish the conditions of use of the page www.fustaiferro.com/es as well as the conditions of purchase of products through it by users.

We ask you to carefully read these TERMS AND CONDITIONS OF PURCHASE as well as the PRIVACY POLICY before using this website. If you wish, you can print these conditions. By using this website or placing an order through it, the user accepts our TERMS AND CONDITIONS OF PURCHASE as well as our PRIVACY POLICY, so if you do not agree, you should not use the website.

 

GENERAL INFORMATION

In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, we inform you that the ownership of the website corresponds to FUSTA I FERRO MOBILIARIO, SL with CIF B98950306 . and address at CALLE AUSIAS MARCH, 2, NÁQUERA, CP 46119, VALENCIA and with email fustaiferro@fustaiferro.com

 

USE OF THE SITE

By using this website and placing orders through it, the user agrees to the following:

  • Use the website solely for the purpose of consulting products, services and placing orders.
  • Do not place any fraudulent or false orders. If an order is reasonably considered to be fraudulent FUSTA I FERRO MOBILIARIO, SL is authorized to cancel it and inform the relevant authorities.
  • Have legal capacity to enter into contracts (the user declares to be over 18 years of age).
  • Provide your contact information in a truthful and accurate manner in order to be able to send orders.

 

PROTECTION OF PERSONAL DATA

FUSTA I FERRO MOBILIARIO, SL informs the users of this website about its policy regarding the treatment and protection of personal data that may be collected by browsing or contracting services through the Privacy Policy. You can access the privacy policy from the website at any time.

 

ADVERTISING

The user accepts the sending of commercial information about new services or products via email. If you do not wish to receive commercial information, you can contact fustaiferro@fustaiferro.com

 

PURCHASE CONDITIONS

Service availability. Users have the possibility of placing orders for the items offered through the website for shipping to an address within Spanish territory. In the peninsula and the Balearic Islands, the Canary Islands, Ceuta and Melilla are excluded.

 

LANGUAGE

The contract will be formalized in Spanish/English

 

PRODUCT PRICES

The prices of the items and services do not include current taxes or shipping costs, which will be added to the total amount. FUSTA I FERRO MOBILIARIO, SL reserves the right to modify prices at any time, although the products will be invoiced based on the price in force at the time of placing the order.

The purchase order will indicate both the total price of the product/products, plus VAT and the corresponding shipping costs, as indicated in the following sections.

The applicable VAT rate will be the one legally in force at all times depending on the specific article in question.

 

SHIPPING COSTS TO ADDRESSES IN SPANISH TERRITORY

For orders less than €500, shipping costs amount to €50, which must be added to the total amount. If they are special orders, shipping costs are always charged and are calculated depending on the order.

For orders equal to or greater than €500, shipping costs will not be applied.

 

HOW TO PLACE AN ORDER

To place an order you must select the desired item or items. Once you have selected all the items you want, they will be added to your shopping cart. The next step will be to process the order and make payment. To do this, you must follow the steps requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the data necessary for the purchase and subsequent delivery of the order. Before formalizing the purchase you must EXPRESSLY ACCEPT these conditions as well as the privacy policy.

The data recorded by the website constitutes proof of the transactions carried out. The customer will receive confirmation of the order via email.

During the process, before making payment, you can modify the details of your order. The order is not formalized until the process is complete, which will occur when payment has been made. Clicking on “Pay” implies that you purchase and pay for the selected items; this step represents a binding commitment.

There are no purchase limits. The user can place the order for the number of items they want, without established minimums or maximums.

 

RIGHT TO CANCELLATION OF THE ORDER

FUSTA I FERRO MOBILIARIO, SL reserves the right to reject an order from a client with whom there is a dispute.

Likewise, FUSTA I FERRO MOBILIARIO, SL has the right to reject or cancel an order for justified reasons, such as:

  • Due to an error in billing information (that is incorrect or impossible to verify)
  • If there is suspicion of fraud with the bank card
  • If it is not possible to send it to the indicated address
  • If there are reasons why it is suspected that the user is not a final consumer
  • If the user is under 18 years old
  • If full payment has not been made.

 

PAYMENT METHOD

You can use card as a means of payment, by bank transfer. Only payments in EUROS are accepted.

By paying by card and in the event that any incident occurs during the process (for example, the terminal reports that the card has been denied), the order will be canceled automatically.

By clicking “Pay” the user is confirming payment for the order as well as that the credit card is theirs. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to verification and authorization by the issuing entity, but if said entity does not authorize payment, the order will be automatically cancelled, with the system informing the customer of said cancellation.

 

DELIVERY
Order delivery days will be from Monday to Friday. August closed.

The delivery time ranges between 50 and 80 business days.

The indicated deadlines will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we cannot meet the delivery date, we will inform you of this circumstance and give you the option of continuing with the purchase by establishing a new delivery date or canceling the order with a full refund of the price paid.

For the purposes of these conditions, it will be understood that “delivery” has occurred or that the order has been “delivered” at the time in which you or a third party indicated by you acquires material possession of the products, which is will prove receipt of the order at the agreed delivery address by signing.

FUSTA I FERRO MOBILIARIO, SL takes all the necessary measures so that the products reach the consumer in an optimal state and surpassing demanding self-mandated quality measures. If this is not the case, the consumer can contact FUSTA I FERRO MOBILIARIO, SL at the email fustaiferro@fustaiferro.com or to the contact telephone number: 618627729.

The client will check that the product is in perfect condition before signing for receipt, FUSTA I FERRO MOBILIARIO, SL is not responsible for any possible incidents or damages once said receipt has been signed.

 

ORDER CANCELLATION

The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws.

Right of withdrawal

Within contracts with end users, there are a series of situations or products/services in which this power to undo the contract for the client is legally excluded. Specifically they are:

  1. a) The provision of services, once the service has been completely executed, when the execution has begun, with prior express consent of the consumer and user and with the recognition of its assumes that he is aware that, once the contract has been fully executed by the entrepreneur, he will have lost his right of withdrawal.
  2. b) The supply of goods or the provision of services whose price depends on fluctuations in the financial market that the entrepreneur cannot control and that may occur during the withdrawal period.
  3. c) The supply of goods made in accordance with the specifications of the consumer and user or clearly personalized.
  4. d) The supply of goods that may deteriorate or expire quickly.
  5. e) The supply of sealed goods that are not suitable for return for reasons of health protection or hygiene and that have been unsealed after delivery.
  6. f) The supply of goods that, after their delivery and taking into account their nature, have been inseparably mixed with other goods.
  7. g) The supply of alcoholic beverages whose price has been agreed upon at the time of signing the sales contract and which cannot be delivered before 30 days, and whose real value depends of market fluctuations that the entrepreneur cannot control.
  8. h) Contracts in which the consumer and user has specifically requested the businessman to visit them to carry out urgent repair or maintenance operations; If, during that visit, the businessman provides additional services to those specifically requested by the consumer or supplies goods other than the spare parts necessarily used to carry out maintenance or repair operations, the right of withdrawal must apply to said additional services or goods. .
  9. i) The supply of sealed sound or video recordings or sealed computer programs that have been unsealed by the consumer and user after delivery.
  10. j) The supply of daily press, periodicals or magazines, with the exception of subscription contracts for the supply of such publications.
  11. k) Contracts concluded through public auctions.
  12. l) The supply of accommodation services for purposes other than housing, transportation of goods, vehicle rental, food or services related to leisure activities, if the contracts They provide for a specific date or period of execution.
  13. m) The supply of digital content that is not provided on a material medium when the execution has begun with the prior express consent of the consumer and user with the knowledge on their part that Consequently, you lose your right of withdrawal.

In these cases there is no right of withdrawal.

 

RESPONSIBILITIES

Access and use of this website is the responsibility of the users. It is not subject to guarantee by FUSTA I FERRO MOBILIARIO, SL

  • The infallibility, availability, continuity, the absence of security deficiencies of the website
  • That the content of the page or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies.
  • Possible damages or losses that may arise from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational functioning of the website
  • Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing center, nor damages that may be caused by third parties through.
  • Illegitimate interference that is beyond the control of FUSTA I FERRO MOBILIARIO, SL

FUSTA I FERRO MOBILIARIO, SL is exonerated from liability for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from other sources.

Mere access to the website does not imply establishing any type of commercial relationship between FUSTA I FERRO MOBILIARIO, SL and the user.

 

ASSIGNMENT OF RIGHTS AND OBLIGATIONS

The contract is binding for both the client and FUSTA I FERRO MOBILIARIO, SL as well as for our respective successors, assigns and assigns. The client may not transmit, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained the prior consent of FUSTA I FERRO MOBILIARIO, SL. written.

We may transfer, assign, charge, subcontract or otherwise transfer a contract or any of the rights or obligations derived from it, at any time during its validity. For the avoidance of doubt, such transmissions, assignments, liens or other transfers will not affect the rights that, if applicable, you, as a consumer, have recognized by law nor will they nullify, reduce or limit in any way the guarantees, both express and implied. , which we could have granted.

 

INFORMATION AND WEB CONTENTS

The information displayed on the website is current on the date of last update. FUSTA I FERRO MOBILIARIO, SL reserves the right to update/modify/delete information on this website at any time and without prior notice.

In the event that the website contains links to other websites and third-party materials, these links are provided for informational purposes only, without FUSTA I FERRO MOBILIARIO, SL having any control over the content of such web pages or materials. We therefore accept no liability for any damage or loss arising from its use.

FUSTA I FERRO MOBILIARIO, SL reserves the right to modify the Terms and Conditions of Purchase. The modifications introduced will not be retroactive. If you do not agree with the modifications introduced, we recommend that you do not use our website.

 

PIRACY VIRUSES AND OTHER COMPUTER ATTACKS

The user must not misuse this website by intentionally introducing viruses, trojans, worms, logic bombs or any other program or material that is technologically harmful or harmful. The user will not try to gain unauthorized access to this website, to the server on which said page is hosted or to any server, computer or database related to our website. The user agrees not to attack this website. Failure to comply with this clause could lead to the commission of infractions typified by applicable regulations. We will report any breach of these regulations to the relevant authorities and will cooperate with them to discover the identity of the attacker. Likewise, in the event of breach of this clause, you will immediately cease to be authorized to use this website. We will not be liable for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or harmful program or material that may affect your computer, computer equipment, data or materials as a result of your use of this website or of downloading content from it or to which it redirects.

 

SAFETY MEASURES

Website is hosted in the systems operated by NETIK CONSULTING SLU, the necessary technical and organizational security measures are implemented to guarantee the security of the User’s personal data and thus prevent its alteration, loss and unauthorized treatment and/or access. This takes into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or the physical or natural environment. All of this in accordance with the provisions of the LOPDGDD (Data Protection and Guarantee of Digital Rights Law)

Likewise, FUSTA I FERRO MOBILIARIO, SL has established additional measures in order to reinforce the confidentiality and integrity of the information on this Website. Continuously maintaining supervision, control and evaluation of processes to ensure respect for data privacy.

Specifically, the measures adopted by FUSTA I FERRO MOBILIARIO, SL are:

  • Connection with SSL certificate on the Website.
  • Encryption of keys and passwords using standard cryptographic algorithms. Recaptcha
  • Server protection using firewalls, process isolation, and other standard security measures.
  • Daily backups distributed geographically to ensure service continuity in the event of an incident.

 

INTELLECTUAL PROPERTY AND COPYRIGHT
The user acknowledges and consents that all copyright, registered trademark and other industrial and intellectual property rights on the materials or content provided as part of the website correspond at all times to FUSTA I FERRO MOBILIARIO, SL The user may use said material only in the way expressly authorized.

 

APPLICABLE LEGISLATION AND JURISDICTION

The use of this website and the contracts for the purchase of products through it will be governed by Spanish legislation. Any controversy that arises or is related to the use of the website or with said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.

You can make any complaint and claim to FUSTA I FERRO MOBILIARIO, SL via email fustaiferro@fustaiferro.com or by postal mail to the address CALLE AUSIAS MARCH, 2, NÁQUERA, CP 46119, VALENCIA (Spain)